How long does my order take to ship?

5-7 days shipping: We understand the excitement of receiving your order. Our dedicated shipping team works diligently to ensure that your purchase is processed securely. We offer reliable shipping to get your items to you in top-notch condition, wherever you are. Your satisfaction is our priority, from checkout to your doorstep.

Return Policy

At Green Feather, we stand behind the quality of our products. Because these are customized products, we do not accept returns unless the product is damaged.

Return Period: You may return damaged items within 30 days from the date of purchase.

How to Initiate a Return:

1. Contact our Customer Service team (using the “contact us” button at the bottom of this page) to request a return authorization.

2. Clearly state the reason for the return and provide your order number.

3. Our team will guide you through the return process.

Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Thank you for choosing Green Feather. We appreciate your trust in our products and are committed to ensuring your satisfaction.